FAQs

when will my order be ready?
current turnaround times are up to 4 weeks.
this will vary based on ordering option selected. as always, we strive to get your items to you as quick as we can! 
note: if your order requires shipping, your delivery date may be longer. although we fulfill and ship the order by the dates listed above, we are not responsible for postal service delays that may occur, especially during the COVID-19 outbreak. 

I want to place a group/bulk order!
we love a good matching set! reach out to us with design ideas you have and we'll help bring them to life for you and your crew! 
please keep in mind group orders require a minimum of 8 items. 

I want to order something custom. how do I do that?
we would love to put a spin on one of our current designs for you, but we no longer do complete custom orders. that being said, if you have a relevant idea for a design you want to see us carry in the shop, reach out and we'll make it happen! 

I ordered multiple of the same shirt but they're different. why?
all of our items are hand-pressed which means placement may vary from piece to piece - making each item extra unique! as consistent as we try to be, we are still humans and not machines so they may have some variation. another thing to keep in mind is if you order an item and then order the same one in the future, it may be slightly different just based on feedback we've gotten, improvements we have made, or even supplier changes! ☺ 

I saw something online that I want. can you make it? 
this has been an increasing request I have received. in the interest of maintaining professional courtesy to our other small business babes, we may ask you the source of the item. if what you're looking for is created by another page, or the style is better suited by of one of our small business friends, we will refer you to them to continue your inquiry. our brand is all about supporting one another so thank you for understanding! 

alright, I'm ready to make a purchase! how do I do this? 
due to high order volume, all orders must be processed through our website. this will help us with bookkeeping and tracking which items you love the most! our website also provides extensive payment options for your convenience including credit card, e-transfer, paypal, and more! 
exception: any flash sale items posted on our instagram story will handled through DM and a secure link for payment will be sent to you 

help! what size do I choose?!
you will find a size guide in the footer menu under "guides", or click here.
exciting news: we are also working adding testimonials from previous customers with their weight, height, and best fit information to provide you with some quick reference examples! 
note: all beautiful bodies vary and despite our best efforts to provide you with all the sizing information and recommendations we can, they are not foolproof. please refer to our "return policies" in the footer menu for specifics on exchanges, or click here, just in case!